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Our guarantees

The service "Yes" guarantees the delivery of the flowers and gifts to the addressee specified by you within the term determined for the particular city from the date of your payment received by us under your order. After execution of your order we confirm you per E-mail that your order has been executed.

1. In case that your order cannot be executed in accuracy, for the reasons stand outside the control of our service (in connection with absence of a certain grade of flowers or fruits etc), we reserve the rights to replace the gift ordered with the similar good or better one. Thus the additional expenses that are born in this case are for account of the executing party (service of delivery of gifts - "Yes").

In case of the change of the price on the particular goods after payment of the order, the recalculation of the cost will not be made. The gift ordered by you will be delivered to addressee under the prices, which acted on the date of registration of your order.

2. In case of a cancellation of your order (more than before 1 day):

3. In case of impossibility to execute the order for the reasons:

The sum paid will not be returned to the client.

4. If the client, for any reason is not satisfied with performance of the order or quality of the delivered bouquet: please, address not later than 48 hours from the moment of delivery, in a support service. Flowers are the perishable goods and we cannot offer you replacement or compensate payment if you in due time do not notify us on the given problem.

In case of non-execution of the order that was made and paid by client in time on fault of a service ``Yes``, the return of the sum paid is to be guaranteed in a full volume.

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shopyes.com.ua

Send flowers to Russian, Ukraine | Moscow, Kiev. Flowers delivery service